Customer Comments

Check out what our customers are saying about us!

Book with confidence knowing that ...

  • We have been in business since 2003. 16+ years of satisfied customers!
  • Our employees also love working for HotelPlanner, read our employee reviews
  • We pride ourselves on great customer service and customer satisfaction.
"Thank you for your help, however - I would have never found such a great deal at this historical hotel without your website's help."

You can quote on that - your site is by far and above the most comprehensive and complete hotel planning guide for groups on the internet.

M.S. San Marcos, TX
"My team and I had a great stay at the Marriot Norcross last week."

I was unable to meet up with Ms Vanita and unable to passed her a box of Godiva Chocolates I bought for her. We will not even bother to seek other hotel-planning-organization after we have used your great service. You can even quote me on this. Meanwhile, we have to make 2 trips to the states every year from now onwards and will definitely use your services. Once again, thank you for making our trip a success.

O.S. Atlanta, GA
"Thanks for the feedback."

I will definitely use your site in the future. This was my first time setting up a conference for a government agency so I have learned a lot. By having the hotels bid for business or at least advise if they could accommodate was a HUGE time saver. I started by throwing darts at hotels in certain locations and cold calling them before I found your website! I really appreciate yours and the teams help.

C.B. Denver, CO
"Our stay was FABULOUS!!"

The Hotel was great, their staff was excellent and it was all so easy. You can use me anytime you need a reference for your service or a testimonial. We couldn't of had better if we looked at 100 hotels by ourselves. I will use you whenever we travel again.

L.L. Berkeley, CA
"I thank you for all your help with the arrangements."

I must admit, the offer I received from them through you was by far the cheapest and most convenient out of any others I was offered through other group services. I will not hesitate to recommend your services to anyone. Thank you.

J.F. Portland, OR
"This was my first time making group reservations, and this is definitely the best site to do it on."

It was very easy to use, and helped me get a very good deal for my group. Thanks!

D.P. Chicago, IL
"I am in love with your website!"

You all have connected me with some of the nicest people in the industry -- so helpful! Will definitely use your service again in the near future. Looking forward to the rebates too!

Z.G. Atlanta, GA
"To be able to get that many quotes in that short of time, without having to call every hotel and web site in Atlanta, Man you don't know how much time you saved me."

I will be forwarding your Web Site to the Two main heads of this program to refer as a legitimate site.

W.S. Atlanta, GA
"The quick return of bids was a plus."

Allowing conference planners to contact the hotel directly is another plus. This website really is a great tool!

V.E. Atlanta, GA
"Our trip was great!"

The hotel was wonderful, the staff was superb, and the help from your company was terrific! We will definitely keep you in mind for our next trip and will not hesitate to recommend you to anyone. Thank you for the great help and patience!

S.R. Layton, UT
"Do you know this has been the easiest way I have found to get cheap hotel accommodations?"

I have never seen, heard, or experienced a website that goes as far as you did to make sure I received what I wanted. Thank you so much for everything!

M.B. Orlando, FL
"It was easy and the contact people were helpful and friendly - I would recommend the service to others."
J.H. Rochester, NY
"This site was very helpful in getting the hotels to compete and get us what we wanted at a price that fit in our budget, thanks so much!"
N.C. Bowling Green, KY
"I like the service."

It makes life much easier for the appointed meeting planner.

B.M. Miami Beach, FL
"This is a great way to book a hotel, especially for a family affair."
P.C. Atlanta, GA
"I found this site by surfing the web."

As I have to book rooms for other school functions. I will definately use you again as well as reccommend you to others. Thank you so much.

M.T. Florida Panhandle
"You helped me with budgeting airfares and with all this help on hotels and air, we ended up choosing to have an off-site meeting and it ended up being cheaper than us hosting it here in NYC!"
C.C. New York City, NY
"I will recommend this website to all of my friends."

It was great to have such a speedy response and genuine offers.

S.S. St. Paul, MN
"I was able to find something that suited my needs and I was in contact with the hotel directly."

The service was very user friendly, quick and efficient. I will definitely be using this service again.

S.B. Ottawa, Canada
"2 of the hotels that sent me bids actually took it upon themselves to call me directly."

Which I really appreciated. I wanted to let you know that I think that you offer a wonderful service.

L.C. Charlotte, NC
"I think it went very well."

This is the second time I've used your site and I couldn't be happier! So simple, just what I ask for and I know some others in our company are using also. Thanks for another great job!

A.L. New York City, NY
"I currently have a student teacher, and she told her class about it."

You have a great website and service! Thanks!

J.P. Salem, VA
"By taking advantage of your product we estimated that we saved around $300."

I still shake my head at the fact that I was going to get on the telephone and find a hotel.

D.H. Dayton, OH
"The service helped us find a hotel we didn't even know was there!"

And the group rates were very good!

J.L. Toronto, ON
"When people provide customer friendly service in today’s world, it should be applauded!"

So many businesses have taken almost and adversarial attitude towards the customer, in other words, they over compensate for a consumer not following through. As a business, it is my understanding, that the business should always follow through and do as they promise! Loyalty between consumers and businesses should remain alive, profit above service is a bad plan and will cost the business in the long run!

R.F. Denver, CO
"I sincerely appreciate your outstanding service."

Before I contacted your organization, I was about to give up on Reno as a host site for our reunion. You really saved me a lot of time, money and effort. You provide a truly great service.

G.P. Sacramento, CA
"It is a great service getting so many bids in one place."

I will post again.

P.B. Cincinnati, OH
"My experience with finding a hotel that suited our group was daunting at first."

Then I found your website and it was smooth sailing from then on. My thank goes out to your service and I want you to know I appreciate everything that was done to ensure that we were satisfied with our choice.

D.M. ABERDEEN, MS
"Yes it did."

I was especially pleased with the price. Because of your outstanding service and immediate attention to my request, I've already referred your services to anyone that needs it. I, too, will continue to use your service in the future.

R.W. Independence, MO
"I was able to book a group very easily through your website."

The experience was great. I didn't have to call around and compare. The bids were there and it made it easy and efficient.

C.P. Lewiston, ID
"I wish I had know about this website sooner."

I will be making good use of it in the next few months for other vacations I am planning w/my family.

D.B. New York City, NY
"First of all I'd like to say how easy this site has been to utilize."

Secondly, it has taken hours off of my researching...That I sincerely appreciate.

L.C. Charlottesville, VA
"Originally I thought planning reservations for a group would be challenging, however, your site made it much easier than I ever imagined!"

Thank you!

S.R. Hartford, CT
"You helped me receive a bid from the hotel I specifically wanted to stay at, at a price 15% lower than my current reservation."

Thanks!

R.D. New York, NY
"Everything was very easy."

This was the best way for us to find a nice hotel for a small group. Thanks for everything!

A.M. Arlington, VA
"On behalf of our entire group, I would like to thank you."

The service you provide is a very valuable and helpful service. Do you service the entire United States? I book rooms a couple of times a year for different activities that our group participates in, and will use your service again in the future.

M.G. Yorkville, IL
"All the hotels in my area were booked for the weekend I needed."

I was worried that I wouldnt have any rooms for our out of town wedding guests. With the help of your company, I found a brand new hotel at a great rate! Thank you!!

J.K. Lancaster, PA
"Fantastic!!"

I will definitely come back for future travel. I just input criteria, and the rest is done for me! I wish I'd discovered this years ago!!

R.T. Columbus, MS
"Your website was the most helpful resource that I have come across in attempting to plan my group's trip."

This was an all-around fantastic experience, and I hope to work with your company again in the future.

T.L. Albany, NY
"I was given lots of different offers, a very quick response time and VIP service on my wedding night."

Thanks!

G.R. Nashville, TN